{"id":17344,"date":"2025-03-28T10:49:34","date_gmt":"2025-03-28T02:49:34","guid":{"rendered":"https:\/\/pustaka2.upsi.edu.my\/index\/?page_id=17344"},"modified":"2025-04-18T09:54:17","modified_gmt":"2025-04-18T01:54:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pustaka2.upsi.edu.my\/index\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17344\" class=\"elementor elementor-17344\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-6923312 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"44619\" data-id=\"6923312\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40c7f1e elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"40c7f1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-40c7f1e\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active \" data-tabid=\"40c7f1e\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"customer-management-collections\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"customer-management-collections-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Customer Management &amp; Collections<\/span>                            \n                                                    <\/li>\n                                            <li id=\"admin\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"admin-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Admin<\/span>                            \n                                                    <\/li>\n                                            <li id=\"pustaka-esubmit\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"pustaka-esubmit-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Pustaka eSubmit<\/span>                            \n                                                    <\/li>\n                                            <li id=\"upsi-digital-library\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"upsi-digital-library-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >UPSI Digital Library<\/span>                            \n                                                    <\/li>\n                                            <li id=\"technical-development\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"technical-development-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Technical Development<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"customer-management-collections-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"customer-management-collections-tab\">\n\t\t\t\t        <p><strong>What are the operating hours of the library?<\/strong><\/p><p><em>The library has two (2) operating schedules: during the semester and during <\/em><em>semester breaks. Please refer <a href=\"https:\/\/pustaka2.upsi.edu.my.\">click here<\/a><\/em><\/p><p><strong>How can I become a library member?<\/strong><\/p><p><em>UPSI members are granted automatic membership. For external membership, please refer to the membership requirements at <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/memberships\">click here<\/a><\/em><\/p><p><strong>I am no longer a UPSI member, can I still become a library member?<\/strong><\/p><p><em>Yes, it is possible. Membership is open to all former members of UPSI. For more information, please refer to the membership terms at <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/memberships\">click here<\/a><\/em><\/p><p><strong>What facilities are available in the library?<\/strong><\/p><p><em>Various facilities have been provided for library members. Please refer <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/facilities\/\">click here<\/a> for more information.<\/em><\/p><p><strong>How many books can I borrow?<\/strong><\/p><p><em>The number of books you can borrow is based on your borrowing eligibility. For more information please refer to <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/lending-terms-conditions\/\">click here<\/a>.<\/em><\/p><p><strong>Where can I go to borrow books?<\/strong><\/p><p><em>You can borrow books either at the Circulation Counter or using the self-check machine located on Level 1.<\/em><\/p><p><strong>How long can I borrow a book?<\/strong><\/p><p><em>The loan period for books depends on the borrower category. For more information please refer to <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/lending-terms-conditions\/\">click here<\/a>.<\/em><\/p><p><strong>Where can I return a book?<\/strong><\/p><p><em>Books can be returned at the Circulation Counter on level 1 or through the self-service machine Book2Bin located in the 24-Hours Reading Room.<\/em><\/p><p><strong>How can I return the book if the library is closed?<\/strong><\/p><p><em>Books can be returned through the self-service machine Book2Bin located in the 24-Hours Reading Room.<\/em><\/p><p><strong>Can I return a book at UPSI Digital Library?<\/strong><\/p><p><em>Yes, you can.<\/em><\/p><p><strong>Can I renew the loan period for a book?<\/strong><\/p><p><em>Yes, you can. Books can be renewed twice, as long as they are not overdue.<\/em><\/p><p><strong>Can I reserve a book that is currently on loan to another user?<\/strong><\/p><p><em>Yes, you can. Books with a &#8216;loan&#8217; status can be reserved. Just log in to the library portal, search for the book, and click the &#8216;reserve&#8217; button.<\/em><\/p><p><strong>What is the fine for books returned after the due date?<\/strong><\/p><p><em>Yes, borrowed books are subject to fines for overdue returns, lost, or damaged items. For more details on the fine rates, please refer to <a href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/lending-terms-conditions\/\">click here<\/a>.<\/em><\/p><p><strong>Does the library provide a viewing room?<\/strong><\/p><p><em>Yes, the library provides a viewing room located on level 4 for the convenience and comfort of its users.<\/em><\/p><p><strong>How can I find out which books are available in the library collection?<\/strong><\/p><p><em>To find out the titles of books available in the library collection, users need to use the webopac, which can be accessed on the library&#8217;s website at <a href=\"https:\/\/www.pustaka.upsi.edu.my\">click here<\/a> by searching for the preferred title. Users can also use the EKCMS Library Mobile App to explore the library collection.<\/em><\/p><p><strong>Why can&#8217;t I find the book I need on the shelf, even though it shows as \u2018Available&#8217; in the WEBOPAC?<\/strong><\/p><p><em>Identify the type of book collection and its designated location through the Webopac. Special collections such as reference, red spot, annual reports, theses, and others are located in the designated special collections area.<\/em><\/p><p><strong>Can outsiders become library members, and how much is the membership fee?<\/strong><\/p><p><em>Outsiders (individuals) can become members of the Tuanku Bainun Library. The membership fee is as follows:<\/em><br \/><strong><em>\u2022 Registration fee: RM15.00<\/em><\/strong><br \/><strong><em>\u2022 Annual fee: RM200.00<\/em><\/strong><br \/><em>As members, they will also gain access to the online database, in addition to borrowing materials such as 2 books and 1 audiovisual item.<\/em><\/p>                    <\/div>\n\t\t        \n                    <div id=\"admin-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"admin-tab\">\n\t\t\t\t        <p><strong><span style=\"color: #000000\">How do I book a space\/room in the library?<\/span><\/strong><\/p><p><em><span style=\"color: #000000\">Bookings must be made by logging into the library portal (pustaka.upsi.edu.my), clicking on &#8216;resources\u2019 and proceeding to IPTD for complaints and space reservations.<\/span><\/em><\/p><p><strong><span style=\"color: #000000\">What is the procedure for applying for a library visit?<\/span><\/strong><\/p><p><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-17350 size-medium aligncenter\" src=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT-300x300.jpg 300w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT-1024x1024.jpg 1024w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT-150x150.jpg 150w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT-768x768.jpg 768w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/03\/LIBRARY-VISIT.jpg 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p><p><strong><span style=\"color: #000000\">What is the procedure if an external organization wants to collaborate with the library?<\/span><\/strong><\/p><p><em><span style=\"color: #000000\">You may email your application to pustaka.upsi.edu.my. Our officer will take further action.<\/span><\/em><\/p>                    <\/div>\n\t\t        \n                    <div id=\"pustaka-esubmit-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"pustaka-esubmit-tab\">\n\t\t\t\t        <p><strong>What is Pustaka eSubmit?<br \/><\/strong><em>Pustaka eSubmit is a system for uploading academic materials such as final year projects, Master&#8217;s theses, and PhD theses to Universiti Pendidikan Sultan Idris (UPSI)&#8217;s institutional repository.<\/em><\/p><p><strong>Is it mandatory to upload materials to Pustaka eSubmit?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>Master&#8217;s\/PhD Theses: Mandatory.<\/em><\/li><li><em>Final Year Projects: Voluntary.<\/em><\/li><\/ul><\/li><\/ul><p><strong>What materials need to be uploaded?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>Final Year Projects: Full project materials.<\/em><\/li><li><em>Master&#8217;s\/PhD Theses: Declaration form and the complete thesis.<\/em><\/li><\/ul><\/li><\/ul><p><strong>What file format is allowed?<br \/><\/strong><em>All materials must be in PDF format. Files must not:<\/em><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>Be password-protected<\/em><\/li><li><em>Have an expiration date set<\/em><\/li><li><em>Be encrypted<\/em><\/li><\/ul><\/li><\/ul><p><strong>How to upload materials?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>Visit the Pustaka eSubmit website:<a href=\"https:\/\/esubmit.upsi.edu.my\"> https:\/\/esubmit.upsi.edu.my<\/a><\/em><\/li><li><em>Register for an account if you are a first-time user.<\/em><\/li><li><em>Log in with your matric number and password after your account is activated.<\/em><\/li><li><em>Fill in the required information and upload your materials.<\/em><\/li><\/ul><\/li><\/ul><p><strong>How long does it take to activate the account?<br \/><\/strong><em>Account activation takes <strong>24-48 hours<\/strong> on working days.<\/em><\/p><p><strong>How to check the status of uploaded materials?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>Notifications will be sent via email.<\/em><\/li><li><em>Status can also be checked through the user portal.<\/em><\/li><\/ul><\/li><\/ul><p><strong>What are the stages of material acceptance?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em><strong>Pending for Approval:<\/strong> Under review.<\/em><\/li><li><em><strong>Rejected:<\/strong> Rejected with specific reasons.<\/em><\/li><li><em><strong>Accepted:<\/strong> Approved.<\/em><\/li><li><em><strong>Live in Repository:<\/strong> Available for public access.<\/em><\/li><li><em><strong>Archived for Limited Access:<\/strong> Restricted for archival purposes.<\/em><\/li><\/ul><\/li><\/ul><p><strong>What should be done if the materials are rejected?<br \/><\/strong><em>Review the provided reasons, make corrections, and re-upload the materials.<\/em><\/p><p><strong>What to do in case of technical issues?<\/strong><\/p><ul><li style=\"list-style-type: none\"><ul><li><em>WhatsApp Line: <strong>016-3630263<\/strong><\/em><\/li><li><em>Email: <a href=\"mailto:pustakasys@upsi.edu.my\"><strong>pustakasys@upsi.edu.my<\/strong><\/a><\/em><\/li><\/ul><\/li><\/ul><p><strong>What official documents need to be submitted?<br \/><\/strong><em>Master&#8217;s\/PhD students need to print and submit the <strong>acceptance letter<\/strong> to IPS after the materials are approved.<\/em><\/p><p><strong>Are there any charges for using Pustaka eSubmit?<br \/><\/strong><em>No, the system is <strong>free of charge<\/strong>.<\/em><\/p>                    <\/div>\n\t\t        \n                    <div id=\"upsi-digital-library-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"upsi-digital-library-tab\">\n\t\t\t\t        <p><strong>Can I return books borrowed from Tuanku Bainun Library (PTB) at the UPSI Digital Library (UDL)?<\/strong><\/p><p><em>Yes, you can. Users who borrowed books from PTB may return them at UDL. Returns can be made at the UDL Circulation Counter.<\/em><\/p><p><strong>I have an outstanding library fine. Can I pay it at UDL?<\/strong><\/p><p><em>Yes, you can. Users are allowed to settle library fines at UDL.<\/em><\/p><p><strong>I would like to use the discussion room at UDL. Can I make a reservation?<\/strong><\/p><p><em>Sorry, reservations are not allowed for discussion room usage. Access is on a first come, first served basis. To check room availability and obtain the key, please proceed to the UDL Circulation Counter.<\/em><\/p>                    <\/div>\n\t\t        \n                    <div id=\"technical-development-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"technical-development-tab\">\n\t\t\t\t        <p><strong>How can users suggest the purchase of new books or reference materials?<\/strong><\/p><p><em>Users can suggest the purchase of new materials through the suggestion form available at the customer service counter or via the library&#8217;s online system. Suggestions will be evaluated based on academic needs and the available budget.<\/em><\/p><p><strong>How long does the acquisition process for new materials usually take?<\/strong><\/p><p><em>The duration of the process depends on the availability of the materials, budget approval, and delivery from suppliers. On average, it takes 4 to 8 weeks. For further information, you can contact the Senior Librarian, Technical Development Division, PTB.<\/em><\/p><p><strong>How do I submit a request for a journal?<\/strong><\/p><p><em>Please check the PTB Portal to determine whether the journal is already available at the UPSI Library. Additionally, note that many journals are now available in full-text format online via Online Databases. Journal requests undergo a thorough evaluation process, as they represent an ongoing financial commitment to the Library\u2019s operating budget once approved.<\/em><\/p><p><strong>How can I learn more about searching the online databases?<\/strong><\/p><p><em>You can seek assistance from a librarian or attend a literacy class conducted by the library.<\/em><\/p><p><strong>How do I access the online databases from home?<\/strong><\/p><p><em>Some of the databases subscribed to by the library are accessible from outside the campus. Simply log in via the PTB Portal.<\/em><\/p><p><strong>How do I login to access the Library\u2019s online resources (online databases, e-books, e-journals, etc.)?<\/strong><\/p><p><em>Click on the login button and enter your student or staff ID as the login ID and the last 4 digits of your IC number as the password.<\/em><\/p><p><strong>Can I get help if I am having problems accessing or searching a database?<\/strong><\/p><p><em>Yes, please contact the library help desk at 05-450 6832 or via email.<\/em><\/p><p><strong>Is the full text available for all articles?<\/strong><\/p><p><em>Most search pages have an option to restrict your search to \u201cfull text\u201d articles. For example, you can specify that you are only looking for full text by selecting \u201cSubscribed publications\u201d in the advanced search on ScienceDirect or choosing \u201cOnly content I have access to\u201d on Emerald.<\/em><br \/><em>Please contact the library if the article you need is not available in full text and inquire about ILL (Interlibrary Loan) services.<\/em><\/p><p><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1.jpg\"><img decoding=\"async\" class=\"size-medium wp-image-17521 aligncenter\" src=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1-300x122.jpg\" alt=\"\" width=\"300\" height=\"122\" srcset=\"https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1-300x122.jpg 300w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1-1024x417.jpg 1024w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1-768x312.jpg 768w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-1.jpg 1030w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p><p><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2.jpg\"><img decoding=\"async\" class=\"size-medium wp-image-17523 aligncenter\" src=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2-300x65.jpg\" alt=\"\" width=\"300\" height=\"65\" srcset=\"https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2-300x65.jpg 300w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2-1024x221.jpg 1024w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2-768x166.jpg 768w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/04\/bpt-2.jpg 1148w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p><p><strong>If I am given a citation for an article how do I find the actual article?<\/strong><\/p><p><em>To find an article from a citation, follow these steps:<\/em><\/p><p><em>i. Use Google Scholar<\/em><br \/><em>Search using the title, author\u2019s name, or part of the citation.<\/em><br \/><em>\u2022 Go to Google Scholar.<\/em><br \/><em>\u2022 Enter the article title or author\u2019s name.<\/em><br \/><em>\u2022 If it\u2019s available, click the link. Sometimes the full text might not be there, but alternative options may appear.<\/em><\/p><p><em>ii. Check library access to journal databases<\/em><br \/><em>\u2022 If you\u2019re a student or staff at UPSI, check if the library provides access to online journal databases.<\/em><\/p><p><em>iii. Use the DOI (Digital Object Identifier)<\/em><br \/><em>\u2022 If the citation includes a DOI, go to doi.org.<\/em><br \/><em>\u2022 Enter the DOI in the search bar, and it will direct you to the publisher\u2019s page for the article.<\/em><\/p><p><em>iv. Contact the Author<\/em><br \/><em>\u2022 If the article isn\u2019t accessible, email the author directly.<\/em><br \/><em>\u2022 Many authors are happy to share their work for academic purposes.<\/em><\/p><p><strong>How can I donate books?<\/strong><\/p><p><em>The library welcomes donations of books, journals, and other materials. Donated materials will be assessed by the responsible librarian, who will determine whether the materials will be added to the library collection according to the established policies. Those who wish to donate materials can contact the Special Collection and Donation Unit. Users can also donate books through the designated donation boxes available.<\/em><\/p><p><strong>What are the criteria for materials that are not accepted by the library?<\/strong><\/p><p><em>The criteria for materials that will not be accepted include:<\/em><\/p><p><em>\u2022 Materials that are not relevant to learning and teaching.<\/em><br \/><em>\u2022 Materials in poor physical condition or damaged.<\/em><br \/><em>\u2022 Materials that have sufficient copies in the collection.<\/em><br \/><em>\u2022 Incomplete materials, except for Malay manuscripts and rare materials.<\/em><br \/><em>\u2022 Materials with controversial elements that may threaten national security or distort a person&#8217;s faith.<\/em><br \/><em>\u2022 Materials with graffiti or markings.<\/em><br \/><em>\u2022 Photocopied materials.<\/em><\/p><p><strong>What materials are available in the Knowledge Management System (KMS)?<\/strong><\/p><p><em>i. Oral History<\/em><br \/><em>Includes audio and visual formats in the form of interviews with key figures selected according to the eras of SITC, IPSI, and MPSI.<\/em><\/p><p><em>ii. Corporate Memory<\/em><br \/><em>Includes audio and visual formats in the form of interviews, profiles, and speeches by the Vice Chancellor to the senior management of UPSI, both past and present.<\/em><br \/><em>iii. Tacit Knowledge Sharing<\/em><br \/><em>&#8211; Audio and visual formats in the form of interviews<\/em><br \/><em>&#8211; Knowledge-sharing slides, courses, workshops with high knowledge value<\/em><br \/><em>&#8211; Printed\/digital manuals and guides.<\/em><\/p><p><em>iv. Academic Programs <\/em><br \/><em>Includes audio and visual materials from academic programs organized by UPSI.<\/em><\/p><p><strong>How can I access the Knowledge Management System (KMS)?<\/strong><\/p><p><em>The steps to access are as follows:<\/em><br \/><em>\u2022 Please <a href=\"https:\/\/pustaka.upsi.edu.my\/Home\/Login\">log in<\/a> to the Tuanku Bainun Library website, UPSI.<\/em><br \/><em>\u2022 Click on the E-Resources link.<\/em><br \/><em>\u2022 Click on the UPSI Digital Library Hub link.<\/em><br \/><em>\u2022 Click on Repositories.<\/em><br \/><em>\u2022 There, you will find a link to the Knowledge Management Repository.<\/em><\/p><p><strong>How can I access the video links available in the Knowledge Management System (KMS)?<\/strong><\/p><p><em>\u2022 Access to the videos in the Knowledge Management System (KMS) can be found through the Knowledge Management Repository link.<\/em><\/p><p><em>\u2022 Click on the relevant title, and the videos (HTTP link) associated with that title will be available for access.<\/em><\/p><p><strong>How can I access the interview transcripts related to oral history?<\/strong><\/p><p><em>Access to the transcripts of interviews related to oral history can be obtained using the same method as accessing the videos. (PDF full text). <\/em><\/p>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Management &amp; Collections Admin Pustaka eSubmit UPSI Digital Library Technical Development What are the operating hours of the library? The library has two (2) operating schedules: during the semester and during semester breaks. Please refer click here How can&#8230;<br \/><a class=\"read-more-button\" href=\"https:\/\/pustaka2.upsi.edu.my\/index\/faqs\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-17344","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ&#039;s - More Info | Perpustakaan Tuanku Bainun<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pustaka2.upsi.edu.my\/index\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - More Info | Perpustakaan Tuanku Bainun\" \/>\n<meta property=\"og:description\" content=\"Customer Management &amp; Collections Admin Pustaka eSubmit UPSI Digital Library Technical Development What are the operating hours of the library? The library has two (2) operating schedules: during the semester and during semester breaks. 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