{"id":9,"date":"2015-01-29T01:27:55","date_gmt":"2015-01-29T01:27:55","guid":{"rendered":"https:\/\/pustaka2.upsi.edu.my\/index\/?page_id=9"},"modified":"2025-02-20T14:55:16","modified_gmt":"2025-02-20T06:55:16","slug":"about-library","status":"publish","type":"page","link":"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/about-library\/","title":{"rendered":"About Library"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6c5a75e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"97204\" data-id=\"6c5a75e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ca242f\" data-eae-slider=\"34775\" data-id=\"5ca242f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5800d1 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"f5800d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2571\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2571\" aria-expanded=\"false\">Vision, Mission, Objective<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2572\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2572\" aria-expanded=\"false\">Library Policy<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2573\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2573\" aria-expanded=\"false\">Client Charter<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2574\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2574\" aria-expanded=\"false\">Quality Objectives<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2575\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2575\" aria-expanded=\"false\">Official Mascot<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2571\" aria-expanded=\"false\">Vision, Mission, Objective<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2571\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2571\" tabindex=\"0\" hidden=\"false\"><h3><strong>Vision<\/strong><\/h3><p>To be a prestigious library in the field of education in line with globalization.<\/p><h3><strong>Mission<\/strong><\/h3><p>To provide information resources and library services to fulfill customer needs professionally, in support of the university&#8217;s teaching-learning and research activities.<\/p><h3><strong>Objective<\/strong><\/h3><p>The objectives of the library are to:<\/p><ol><li>Identify, collect, store, manage and make available relevant, quality and up-to-date sources of information to support university&#8217;s programs;<\/li><li>Develop and maintain a comprehensive collection in the field of education in line with the library&#8217;s mission;<\/li><li>Provide various information and communication technology facilities in step with current advances and user needs;<\/li><li>Assist and enhance library skills among library users in searching, accessing and acquiring accurate information;<\/li><li>Generate competent human resource in every area of knowledge and related activities.<\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2572\" aria-expanded=\"false\">Library Policy<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2572\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2572\" tabindex=\"0\" hidden=\"hidden\"><p>Tuanku Bainun Library is committed to provide accurate, fast and efficient user-friendly services in line with university\u2019s academic objective. This is achieved through a continuous quality assurance process which takes into consideration the needs of all library clients and general community.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2573\" aria-expanded=\"false\">Client Charter<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2573\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2573\" tabindex=\"0\" hidden=\"hidden\"><p>We promise to ensure that:<\/p><ol><li>Feedback to the Complainant must be made within one (1) working day to inform that their complaints have been noted and will be resolved.<\/li><li>Library materials will be processed, catalogued and made available for clients\u2019 reference within one (1) month.<\/li><li>Articles requested through reference and consultation services will be delivered to clients within three (3) working days for the first ten (10) articles.<\/li><li>Access to the library portal is provided 24\/7 to clients.<\/li><li>Response to the complaint must be made within one (1) working day.<\/li><\/ol><h4><strong>Client Charter Achievement<\/strong><\/h4><ol><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2019\/10\/Jan-Jun-2019.pdf\" target=\"_blank\" rel=\"noopener\">January-June 2019<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2020\/08\/PIAGAM-PELANGGAN-JAN-JUN-2020.pdf\" target=\"_blank\" rel=\"noopener\">January-June 2020<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2022\/01\/PENCAPAIAN-PIAGAM-PELANGGAN-JAN-DIS-2021.pdf\" target=\"_blank\" rel=\"noopener\">January-December 2021<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/01\/PENCAPAIAN-PIAGAM-PELANGGAN-JAN-NOV-2022.pdf\" target=\"_blank\" rel=\"noopener\">January-November 2022<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/PENCAPAIAN-PIAGAM-PELANGGAN-JAN-JULAI-2023.pdf\" target=\"_blank\" rel=\"noopener\">January-July 2023<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2025\/02\/PENCAPAIAN-PIAGAM-PELANGGAN-2024.pdf\" target=\"_blank\" rel=\"noopener\">January-Disember 2024<\/a><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2574\" aria-expanded=\"false\">Quality Objectives<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2574\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2574\" tabindex=\"0\" hidden=\"hidden\"><ol><li><p>Ensure that 100% of procurement materials are processed and forwarded to BPPK within 30 working days.<\/p><\/li><li><p><span lang=\"EN-US\">Ensure that 100% reading list and research reference materials <\/span><span lang=\"EN-US\">suggested by faculty are available at the library based on market availability.<\/span><\/p><\/li><li>Ensure that 100% of library staff are able to achieve the minimum CPD points based on the service group.<\/li><\/ol><h4><strong>Quality Objectives Achievement<\/strong><\/h4><ol><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2019\/10\/OBJEKTIF-KUALITI-PTB-JAN-JULAI-2019.pdf\" target=\"_blank\" rel=\"noopener\">January-July 2019<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2022\/01\/OBJ-Q-PTB-JAN-DIS-2021.pdf\" target=\"_blank\" rel=\"noopener\">January-December 2021<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/01\/OBJ-Q-PTB-JAN-NOVEMBER-2022.pdf\" target=\"_blank\" rel=\"noopener\">January-November 2022<\/a><\/li><li><a href=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/OBJ-Q-PTB-JAN-JUN-2023.pdf\" target=\"_blank\" rel=\"noopener\">January-June 2023<\/a><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2575\" aria-expanded=\"false\">Official Mascot<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2575\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2575\" tabindex=\"0\" hidden=\"hidden\"><h4><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-14879 size-medium aligncenter\" src=\"http:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-300x248.png\" alt=\"\" width=\"300\" height=\"248\" srcset=\"https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-300x248.png 300w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-1024x846.png 1024w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-768x634.png 768w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-1536x1268.png 1536w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot-1170x966.png 1170w, https:\/\/pustaka2.upsi.edu.my\/index\/wp-content\/uploads\/2023\/08\/Dr.-Hoothoot.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h4><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vision, Mission, Objective Library Policy Client Charter Quality Objectives Official Mascot Vision, Mission, Objective Vision To be a prestigious library in the field of education in line with globalization. Mission To provide information resources and library services to fulfill customer&#8230;<br \/><a class=\"read-more-button\" href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/about-library\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":25,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Library - More Info | Perpustakaan Tuanku Bainun<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pustaka2.upsi.edu.my\/index\/general-info\/about-library\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Library - More Info | Perpustakaan Tuanku Bainun\" \/>\n<meta property=\"og:description\" content=\"Vision, Mission, Objective Library Policy Client Charter Quality Objectives Official Mascot Vision, Mission, Objective Vision To be a prestigious library in the field of education in line with globalization. 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