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API Access

Academician information: https://pustaka2.upsi.edu.my/iprofile/api.php?sid=K00802

Publication: https://pustaka2.upsi.edu.my/iprofile/api.php?sit=K00802





RESEARCHER ID

Google Scholar (URL): gf4p0cAAAAAJ

Researchgate (URL): Wan_Salmuni_Wan_Mustaffa





EXPERTISE

Pengurusan Perniagaan



RESEARCH INTEREST

Service Management Quality Management Quality in Higher Education Decision Making Process



COLLABORATORS







i-Profile UPSI Experts
Perpustakaan Tuanku Bainun
Universiti Pendidikan Sultan Idris

Dr. Wan Salmuni binti Wan Mustaffa

Jabatan Pengurusan Perniagaan dan Keusahawanan, Fakulti Pengurusan dan Ekonomi
wan.salmuni@fpe.upsi.edu.my
054506173
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8
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Latest Indexed Publication Count in iProfile



Indexed Publication in iProfile

1
The Role of the Smart Learning Environment in Advancing the Smart Learning Process: Review
2020
Wan Salmuni binti Wan Mustaffa, Rafiduraida binti Abdul Rahman,
DOI Link Google Scholar

2
A Cognitive-Affective-Behavioral Responses of Customer Experience (CAB-CE) Model for Service Delivery Improvement in the Healthcare Industry
2020
Wan Salmuni binti Wan Mustaffa, Rafiduraida binti Abdul Rahman, Hariyaty binti Ab Wahid, Noor Lela binti Ahmad,
Google Scholar Scopus

3
Whats up Omni? The Relationsip Between Omni-Channel Supply Chain and Logistics Service Quality in Influencing Online Purchasing Bhaviour
2020
Wan Salmuni binti Wan Mustaffa,
DOI Link Google Scholar Scopus

4
Evaluating service quality at Malaysian public universities: Perspective of international students by world geographical regions
2019
Wan Salmuni binti Wan Mustaffa, Rafiduraida binti Abdul Rahman, Siti Asma' Binti Mohd Rosdi @ Mohd Rodhi,
Google Scholar Scopus

5
Developing Ethical Accounting Students through Incorporating Islamic Ethics into Accounting Curriculum: The Educator’s Perspectives
2019
Noor Lela binti Ahmad, Rohaila binti Yusof, Wan Salmuni binti Wan Mustaffa, Hariyaty binti Ab Wahid, Hazianti binti Abdul Halim,
DOI Link

6
Exploring Disabled Students' Service Quality Dimensions: A Case of Malaysian Higher Education Institutions (HEIs)
2019
Wan Salmuni binti Wan Mustaffa, Rafiduraida binti Abdul Rahman, Hariyaty binti Ab Wahid, Suriani binti Abdul Hamid, Norlaile binti Salleh Hudin,
DOI Link

7
EXPLORING THE FACTORS AFFECTING QUALITY OF WORK LIFE AMONG MILLENNIAL ACADEMIC STAFF IN MALAYSIAN PUBLIC UNIVERSITIES
2019
Rafiduraida binti Abdul Rahman, Wan Salmuni binti Wan Mustaffa, Hariyaty binti Ab Wahid, Nek Kamal bin Yeop Yunus,
DOI Link

8
Measurement Model of Sociality, Innovation and Market Orientation Using Confirmatory Factor Analysis in Social Entrepreneurship Context
2018
Wan Salmuni binti Wan Mustaffa, Rafiduraida binti Abdul Rahman, Norlaile binti Salleh Hudin,
DOI Link Google Scholar

9
Organizational Policies and Supports for Dual-Career Couples in Malaysia
2018
Rafiduraida binti Abdul Rahman, Wan Salmuni binti Wan Mustaffa, Norsamsinar binti Samsudin,
DOI Link Google Scholar

10
The Significance of Islamic Ethics to Quality Accounting Practice
2017
Noor Lela binti Ahmad, Wan Salmuni binti Wan Mustaffa,
DOI Link Google Scholar

11
Customer relationship management and service quality improvement in Malaysian healthcare industry
2015
Nurul Fadly bin Habidin, Sharul Effendy bin Janudin, Zuraidah binti Zainol, Wan Salmuni binti Wan Mustaffa, Norlaile binti Salleh Hudin,
Google Scholar Scopus